Club99 Bilete's Terms & Conditions – Your Rights and Responsibilities

General Terms

Club99 Bilete is an international online gaming platform serving Bangladesh and various other countries. These Terms & Conditions constitute a legally binding agreement between Club99 Bilete and its users.

• These terms are available in both English and Bengali; in the event of any conflict, the English version shall prevail.
• Club99 Bilete reserves the right to modify these terms, in whole or in part, at any time without prior notice.
• Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
• These Terms and Conditions apply to all products, games, and services available on the platform.

Account & Registration

When registering with Club99 Bilete, you are required to provide accurate and up-to-date information. Registering with false details may result in account termination.

• Each individual may only open one account. If multiple accounts belonging to the same person are found, all accounts will be closed and any accumulated balance may be forfeited.
• You are solely responsible for keeping your account password secure. You must not allow anyone else to access your account.
• To change the name, address, or date of birth provided during registration, you must contact the support team and complete a verification process.
• Transferring or selling your account is strictly prohibited.
• As part of its KYC process, Club99 Bilete may request proof of identity or address at any time.

Age Verification & Eligibility

Club99 Bilete is strictly for users aged 18 and above. Opening an account as a minor is strictly prohibited.

• Providing false information about your age during registration is a punishable offence, and Club99 Bilete will immediately close the account in such cases.
• You may be required to provide a national ID card, passport, or birth certificate for age verification purposes.
• Club99 Bilete should not be accessed from any country or region where online gaming is prohibited by law.

Deposit & Withdrawal Policy

All financial transactions on Club99 Bilete are handled securely, transparently, and efficiently. The following rules apply to all members.

• Minimum deposit amount: ৳50 (may vary depending on the payment method).
• Minimum withdrawal amount: ৳300. Withdrawals are only permitted from verified accounts.
• Withdrawals are typically processed within 15 minutes to 24 hours. Incomplete KYC verification may result in longer processing times.
• Withdrawals may only be made to the same payment method used for the deposit.
• Deposits and withdrawals must be made in the same currency.
• Club99 Bilete reserves the right to temporarily hold withdrawals while investigating any suspicious transactions.
• If an account holds an unused balance and shows no activity for 12 months, an inactivity fee may apply.

Bonuses & Promotions

Club99 Bilete offers various types of bonuses. Each bonus comes with its own terms and conditions, which you should review before claiming.

• All bonuses are subject to a wagering requirement (rollover condition) that must be met before any withdrawal from bonus funds can be made.
• Deposit bonuses typically require a rollover of 10× to 20×.
• Free spin bonuses may carry a rollover requirement of up to 25×.
• Multiple bonuses cannot be used simultaneously.
• Bonuses are generally valid for 7 days. Any unused bonus will be automatically forfeited upon expiry.
• Club99 Bilete reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse is suspected, Club99 Bilete will investigate and may cancel the bonus if necessary.

Gaming Rules

All games on Club99 Bilete are operated fairly and impartially. Game outcomes are determined by an RNG (Random Number Generator), ensuring no bias or manipulation.

• Each game has its own rules, available in the "Help" or "Info" section within the game.
• Club99 Bilete reserves the right to void any incorrect payouts resulting from a technical error.
• If your internet connection drops during a game, the round will be saved on the server and can be reviewed once you reconnect.
• The decisions of live game dealers and operators are final.
• Using any software or bot to play games is strictly prohibited.

Prohibited Activities

The following activities are strictly prohibited on Club99 Bilete. If any of these are proven, the account may be terminated and the balance forfeited.

• Creating multiple accounts to collect bonuses (Bonus Abuse).
• Using the platform for money laundering or any other financial crime.
• Attempting to hack, reverse engineer, or manipulate the game software.
• Harassing or threatening other players.
• Using automated software or bots to play games or place bets.
• Attempting unauthorized access to another user's account.

Account Closure & Suspension

Club99 Bilete may temporarily or permanently close an account for any of the following reasons.

• If a breach of terms is established.
• Failure to submit KYC documents within the required timeframe.
• When suspicious financial activity is detected.
• Upon the account holder's own request.
• At the direction of a regulatory authority.

Prior to closing an account, Club99 Bilete will generally send an email notification; however, in urgent cases, an account may be suspended without prior notice.

Limitation of Liability

Club99 Bilete is not liable for the following.

• Games or bets cancelled due to internet connectivity issues.
• In the event of a temporary service outage due to technical issues.
• Transactions delayed due to third-party payment provider issues.
• Unauthorized access to the account resulting from the user's own negligence.

Right to Modify Terms

Club99 Bilete may update these terms and conditions, in whole or in part, at any time. For significant changes, notice will be provided via the registered email address or through the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

Responsible Gaming Terms

Club99 Bilete believes gaming is a form of entertainment — not a source of income. We encourage all members to play responsibly.

• Each member can set their own daily, weekly, or monthly deposit limits.
• The self-exclusion tool can be used to temporarily or permanently exclude yourself from gaming.
• Once a cooling-off period (24 hours to 6 months) is activated, you will not be able to log in to your account for the duration of that period.
• If signs of problem gambling are detected, Club99 Bilete may proactively restrict the account.

Dispute Resolution

In the event of a dispute between Club99 Bilete and a user, an amicable resolution will first be sought through mutual discussion.

• Submit any complaints to [email protected]; all complaints will be responded to within 72 hours.
• If a complaint remains unresolved, both parties may voluntarily agree to enter into a mediation process.
• Club99 Bilete's decisions are final and binding in all matters.

Cookies & Data Collection

Club99 Bilete uses cookies and similar technologies to enhance the user experience. By using the platform, you consent to the use of cookies.

• Essential Cookies: Required for the platform's core functionality.
• Analytics Cookies: Help us analyze user behavior on the platform.
• Preference cookies: Remember your settings such as language and theme.

For more details, visit our Privacy Policy View page.

Intellectual Property & Copyright

The Club99 Bilete logo, design, software, game content, and all related materials are protected under the intellectual property rights of Club99 Bilete or its associated partners. Unauthorized use, reproduction, or distribution of these materials is strictly prohibited.

• Attempting to copy or reproduce the game software or interface constitutes a violation of copyright law.
• Use of the Club99 Bilete brand name or logo in third-party advertising is strictly prohibited.

Contact

For any questions or comments regarding these Terms and Conditions, please don't hesitate to contact us.

• Email: [email protected]
• Live Chat: Available 24/7 on the platform
• Support Page: Our FAQ section for answers to common questions.

Club99 Bilete offers full Bengali-language support for users in Bangladesh.